Privacy Policy
Effective Date: 08/21/2025
Last Updated: 08/21/2025
The Customized Packaging LLC (“Company,” “we,” “our,” or “us”) respects the privacy of our visitors, customers, and business partners. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://thecustomizedpackaging.com, use our services, or communicate with us.
By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our website and services.
1. Company Information
Business Name: The Customized Packaging LLC
Address: 5A Hyman Rd, New Waverly, TX 77358, USA
Phone: +1 (213) 669-3282
Email: support@thecustomizedpackaging.com
2. Information We Collect
We may collect personal and non-personal information from you in the following ways:
a. Information You Provide Directly
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Name, email address, phone number, and billing/shipping address
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Payment details (processed securely via third-party payment processors)
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Account registration details (username, password)
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Order history and purchase preferences
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Customer support inquiries or communication records
b. Information Collected Automatically
When you visit our website, we may automatically collect:
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IP address and device identifiers
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Browser type, operating system, and device information
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Cookies, web beacons, and tracking technologies
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Pages visited, time spent on site, and browsing activity
c. Information from Third Parties
We may receive information from third-party services, business partners, or publicly available sources, such as:
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Marketing partners and social media platforms
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Payment processors and shipping providers
3. How We Use Your Information
We use collected information to:
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Process and fulfill your orders, including shipping and billing.
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Provide customer support and respond to inquiries.
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Improve and personalize your shopping experience.
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Send marketing communications, promotions, and updates (with your consent where required).
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Analyze website performance, monitor usage, and improve functionality.
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Detect fraud, protect against unauthorized transactions, and ensure compliance with legal obligations.
4. Cookies and Tracking Technologies
We use cookies, pixels, and other tracking technologies to:
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Recognize repeat visitors and improve the user experience
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Track shopping cart contents and preferences
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Analyze traffic and user behavior for performance improvement
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Serve targeted advertisements through third-party ad networks
You may disable cookies in your browser settings, but some site features may not function properly.
5. How We Share Your Information
We do not sell your personal information. However, we may share information in the following cases:
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Service Providers: With third-party vendors such as payment processors, shipping carriers, marketing partners, and IT service providers.
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Legal Obligations: If required by law, regulation, or government request.
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Business Transfers: In connection with a merger, acquisition, or sale of assets.
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Consent: With your explicit permission for specific purposes.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Payment details are never stored directly by us; they are securely handled by third-party processors.
7. Data Security
We implement industry-standard security measures, including:
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Secure Sockets Layer (SSL) encryption for data transmission
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Restricted access to personal data within our company
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Regular monitoring and updates to protect against unauthorized access
However, no method of data storage or transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location (e.g., under GDPR or CCPA), you may have the following rights:
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Access, correct, or update your personal data
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Request deletion of your information
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Opt out of marketing communications at any time
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Restrict or object to certain data processing
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Request a copy of the data we hold about you
To exercise your rights, contact us at support@thecustomizedpackaging.com.
9. Children’s Privacy
Our website and services are not directed toward children under 13 years of age (or 16 under EU law). We do not knowingly collect personal data from children. If we become aware that a child has provided us with information, we will delete it immediately.
10. International Users
If you access our services from outside the United States, please note that your information will be transferred to and processed in the U.S. By using our services, you consent to this transfer and processing.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in practices, technology, or legal requirements. Updates will be posted on this page with the “Last Updated” date. Continued use of our website after updates constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
The Customized Packaging LLC
5A Hyman Rd, New Waverly, TX 77358
Phone: +1 (213) 669-3282
Email: support@thecustomizedpackaging.com